Legal Notices
This website is the property of SOPHIASSUR
154 boulevard Haussmann - 75008 PARIS - Tél. 01 56 88 89 90 - Fax 01 42 56 04 44
Insurance and reinsurance brokerage company - APE 6622Z
SAS with a capital of 333 000 € - SIRET N° : 499 004 018 000 36
ORIAS : 07 027 521 – www.orias.fr
This site has been declared to the CNIL. (Declaration N° 1330483)
Director of publication: Gaëtan LE CORNEC in his capacity as President.
This site is hosted on the servers of the company Oracle.
1. Content of the site
The information provided on the www.sophiassur.com site is presented for information purposes only and is general in nature. It does not claim to be exhaustive. This information in no way constitutes a commercial offer or contract, nor does it constitute legal advice or opinions. Despite all the care taken in the creation of this site and its regular updating, errors may have crept into the information presented. The users of the site will therefore proceed to all useful verifications. Sophiassur reserves the right to correct or modify the content of this site at any time without prior notice.
2. Protection of personal data
Sophiassur undertakes to guarantee the protection of the personal data it processes.
3. CONFIDENTIALITY
The information you provide us with is never entrusted to third parties. By way of derogation, certain information may be communicated between Sophiassur entities and to certain of their service providers, who are themselves subject to a strict ban on exchanging such data.
4. COOKIES
Cookies are small data files that are likely, subject to the settings chosen in your browser, to be stored temporarily in memory or in a dedicated space on the hard disk of your terminal, when you consult a website.
Subject to obtaining your consent where required by applicable data protection regulations, the site uses cookies and trackers to improve the use and functionality of the site and to better understand how you use the tools and services offered on the site. The use of cookies and tracers allows you to gain in fluidity during its consultations and to evaluate your movements on the site with more precision.
Sophiassur informs you of the use of technical cookies which are essential for the proper functioning of the website. They allow access to the reserved and personal areas of our site, in particular when you wish to access your personal Sophiassur areas thanks to personal identifiers (session identifier cookie), to implement security measures (for example, when you are asked to connect again to a content or service after a certain period of time), to allow or facilitate communication for the provision of a service by electronic means expressly requested by the Internet user.
These cookies are issued and deposited by Sophiassur. They are deleted as soon as you close your browsing session. You can configure your Internet browser (Internet Explorer, Google Chrome, Firefox, Safari...) at any time to authorize, limit or prohibit cookies. Please note: this setting is likely to change your navigation on the Internet and on the site as well as the consultation or access to certain online services requiring the use of cookies.
5. INTELLECTUAL PROPERTY
All content of all types present on this Internet site is the exclusive property of Sophiassur or the service providers designated by this company, and is protected by French and/or international copyright legislation. The reproduction of all or part of this site on any medium whatsoever (including downloadable documents and iconographic and photographic representations), as well as any use of the content of the site, other than individual and private consultation, is formally prohibited without the express authorization of Sophiassur.
6. MANAGEMENT OF CLAIMS
In the event of a claim, you can contact your usual contact person or inform us of your dissatisfaction, specifying the file references,
- by mail to : Sophiassur - 154 boulevard Haussmann - 75008 PARIS
- or by email to reclamation@sophiassur.com
A claim expresses a client's dissatisfaction with a professional. On the other hand, a request for a service or benefit, a request for information, clarification or a request for advice is not a claim. We undertake to acknowledge receipt of any complaint within ten working days and to respond to it or to keep the client informed of the progress of the complaint within two months from the date of receipt.
7. MEDIATION
Pursuant to Article L 156-1 of the French Consumer Code, the Insurance Mediator is competent to intervene in any dispute that could not be settled by means of a prior complaint lodged directly with your broker's services. He can be contacted by one of the following means :
- By mail: La Médiation de l'Assurance - Pôle CSCA - TSA 50110 - 75441 Paris Cedex 09
- By email to le.mediateur@mediation-assurance.org
- Website : www.mediation-assurance.org